The UPS Store in 530 Showers Drive #7

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  I have called this store three times during business hours and they have not answered and their answering machine says that memory is full. I also had a terrible experience here with the employees. I brought in a large bench to be packaged and the employees quoted a certain price. After they packed my item, bench with legs, they brought me out a large box with the seat of the bench inside and left the legs out of the box. They did not do as I asked. They also proceeded to charge twice the amount they quoted without asking my permission. Do not visit this UPS store, go to the one on Castro St. Edited to add: we took the item back to the store to speak with the store manager. The store manager still did not package the item as we specified and did not give us the price that was quoted. He just explained that we didn't understand that the cost to package it was $45 and materials cost $30 but this information was never told to us. The girls at the counter said $45 and no mention of anything else. Horrible customer service, horrible prices. Save you money and sanity and go to fedex or the UPS on castro st.
  By Elise Dean, April 08, 2017
• ★ ★ ★ ★ ☆
  Tiny store with slow service but nice personal.
  By Ilya Gerasimets, December 31, 2016
• ★ ☆ ☆ ☆ ☆
  This place is ridiculous. I don't actually care that the employees are rude...service is all that matters. So, how could it possibly take 20 hours to print a few black & white pages? You have the option of sending by email but apparently they charge you a $2.50 'convenience fee' for printing something the same day (even if it's only one 0.10 cent page!) Don't waste your time at this location. It gets one star because you can't give it zero.
  By Manda Bell, November 13, 2016

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About The UPS Store in Mountain View